What does an annual operations and maintenance contract cover?
An annual contract covers your building's shared facilities all year, so you're not hunting for a company every time something breaks. This is the standard scope of work that goes out with every residential building request on Emaraa, in 4 groups:
Cleaning
- common areas
- entrances
- rooftops
- tanks
- waste management
Maintenance
- lighting
- pumps
- central HVAC
- elevators
- cameras
- fire suppression systems
On-demand services
- pest control
- landscaping
Emergency and bills
- 24/7 emergency response
- utility bill payments
With clarification of holiday and national occasion work procedures.
Ask the company to state these points in writing
A written offer helps avoid misunderstandings after you sign. Before you choose, make sure the offer answers these questions:
- 1Does the price include spare parts and materials, or are they billed separately?
- 2How many preventive maintenance visits are there per year?
- 3Within how many hours does the company respond to emergencies?
- 4Which services are not covered by the contract?
- 5Does the total price include VAT?
When you post your request on Emaraa, add these questions to its description so companies see them with your request.
How do you compare offers?
- Compare offers on the same scope of work. Two offers with different scopes can't be compared on price alone.
- Look at the price per unit, the contract duration and the payment schedule, not just the total.
- Read each service line with its yearly price, and each company's notes, before you decide.
Instead of collecting verbal quotes in WhatsApp groups, every offer on Emaraa arrives in writing: the total and the price per unit, each service line with its yearly price, the contract duration and payment schedule, and the company's notes. The full offer file opens once you accept.
Frequently Asked Questions
Everything you need to know before you start
How much does an annual building maintenance contract cost in Riyadh?
It varies from building to building, depending on the number of units, the building's age, its equipment such as elevators, pumps and air conditioning, and the scope of services you need. The clearest way to know the actual price for your building is to receive several written offers on the same scope and compare them. On Emaraa, you post your request once for free, and offers come from verified companies.
Does a building maintenance contract include spare parts?
It depends on the company. Some contracts include spare parts and materials, while others cover labour only and bill parts separately. So ask the company to make this clear in its written offer before you choose.
How long is a maintenance contract, and how is it paid?
Every request on Emaraa asks for a one-year, renewable offer. Each company states the contract duration and payment schedule in its offer: every 3 months, every 6 months, or once a year.
Do I sign the maintenance contract through Emaraa?
On the platform, you post your request, receive offers, and accept the one you choose. The contract itself is then signed directly between you and the company, outside the platform.
Is Emaraa an app for managing a homeowners' association's accounts?
No. Emaraa is a platform that connects you with facility management companies: you post your building's operations and maintenance request, receive written offers from verified companies, and choose one. The platform doesn't manage owners' dues or the association's expenses.