How does a homeowners' association choose a facility management company?
If you're coordinating with the other owners in your building to pick an operations and maintenance company, here's a short guide: what to agree on before asking for offers, what to check in the company, and how to settle on one offer together.
Before you ask for offers: agree on 3 things with the other owners
- 1
What the building needs
Cleaning, preventive maintenance for equipment like elevators, pumps and air conditioning, and handling emergencies. Write what the owners agree on in your request description, so offers come in on one comparable scope.
- 2
Who follows up
One owner can post the request for the whole building. The offers arrive in that owner's account, and they share them with the other owners before accepting.
- 3
When the contract starts
If the building already has a contract, ask for offers well before it ends, and set the contract start date in your request.
What to check in a facility management company
- An active commercial register that includes facility management.
- A company profile that shows its services and experience.
- A written offer with a clear scope of work and a price for each line, not a verbal quote.
- A facility management license (FAL) from the Real Estate General Authority, if the company holds one. On Emaraa it shows as a badge on the offer of each company that uploaded it.
On Emaraa, our team reviews every company's commercial register and company profile by hand before its offer reaches you.
How do you agree with the other owners on one offer?
- Compare offers on the same scope of work. Every offer on Emaraa shows the total and the price per unit, so owners can easily estimate each unit's share.
- Share each offer's details with the other owners: the service lines with their yearly prices, the contract duration, the payment schedule and the company's notes. The full offer file opens after you accept.
- Accept once the owners agree. When you accept, the other offers on your request close, and you and the company receive each other's numbers to talk directly.
- The contract is then signed directly with the company, outside the platform.
Frequently Asked Questions
Everything you need to know before you start
Why should my building have an annual contract with a facility management company?
Because an annual contract keeps the cleaning and maintenance of the shared facilities on schedule all year, instead of hunting for a company every time something breaks, and it gives the owners a clear yearly cost to share.
Can I post the request for the whole building myself?
Yes. You sign up on Emaraa with your phone number, add the building, and post one operations and maintenance request. Then you share the offers you receive with the other owners before accepting one.
How many offers do I need before deciding with the other owners?
There's no fixed number, but more than one offer on the same scope gives you a clearer picture of price and service. On Emaraa, you post your request once and receive offers from the verified companies that respond to it.
Does Emaraa choose the company for me?
No. The Emaraa team reviews companies before their offers reach you, and the offers arrive in writing so you can compare them. The choice is yours and the other owners'.